Privacy Policy

Effective date: 05/28/2026

This Privacy Policy explains how GLIDE ("GLIDE," "we," "us," or "our") collects, uses, shares, and protects your personal information when you visit or make a purchase at wearglide.com (the "Site"). By using the Site, you agree to the practices described here.

Information we collect

Information you give us:

• Contact and order details such as your name, email address, shipping and billing address, and phone number
• Payment information, which is processed securely by our payment providers. We do not store full card numbers on our servers.
• Any information you provide when you contact support, leave a review, or sign up for emails

Information we collect automatically:

• Device and usage data such as your IP address, browser type, pages viewed, and how you interact with the Site
• Cookies and similar technologies (see "Cookies and tracking" below)

Information from third parties:

• Analytics and advertising partners may share information that helps us understand and reach our audience

How we use your information

We use your information to:

• Process and fulfill your orders and send order updates
• Provide customer support
• Send marketing emails and offers (you can unsubscribe at any time)
• Operate, improve, and secure the Site
• Detect and prevent fraud and abuse
• Comply with our legal obligations

Cookies and tracking

We use cookies and similar technologies to run the Site, remember your cart and preferences, measure performance, and deliver and measure advertising. This includes tools such as analytics services and advertising pixels (for example, from Meta and Google). You can control cookies through your browser settings, and where required we present a cookie banner so you can manage your choices.

How we share your information

We do not sell your personal information for money. We share it only as needed to run our business, including with:

• Service providers who operate our store and tools, such as our ecommerce platform (Shopify), payment processors, email and marketing platforms (such as Klaviyo), analytics and advertising partners (such as Meta and Google), and our shipping and fulfillment partners, including our overseas fulfillment center
• Authorities or others when required by law, to enforce our terms, or to protect our rights and the safety of others
• A successor in the event of a merger, acquisition, or sale of assets

Some sharing for targeted advertising may be considered a "sale" or "share" under certain US state laws. See "Your rights" below for how to opt out.

Your rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Request that we correct or delete it
• Opt out of the sale or sharing of your information for targeted advertising
• Opt out of marketing communications at any time
• Not be discriminated against for exercising these rights

California residents have these rights under the CCPA/CPRA. Residents of other regions, including the EU/UK under GDPR, may have similar rights. To exercise any of them, email support@wearglide.com and we'll respond as required by law. We may need to verify your identity before acting on a request.

Data retention

We keep your personal information for as long as needed to fulfill the purposes described here, including meeting legal, accounting, or reporting requirements, and then delete or anonymize it.

Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

International data transfers

We operate in multiple countries and use service providers, including a fulfillment center, located outside your country of residence. By using the Site you understand that your information may be transferred to and processed in countries with different data protection laws than your own.

Children's privacy

The Site and our products are intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we'll delete it.

Changes to this policy

We may update this Privacy Policy from time to time. The "Effective date" above shows when it was last revised, and material changes will be posted on this page.

Contact

Questions about your privacy? Email support@wearglide.com.